Include AVZ logs, if you are using GSI for business.The Windows event log will be attached to the GSI report. Include Windows event logs, if you are using GSI for home.Click the start button in the right part of the window (the report will be generated for approximately ten minutes).To save the report to a different place, click the settings button in the Report file field and select the folder. By default, the Get System Info report is saved to Desktop under the name GetSystemInfo_MM_DD_YYYY_.zip.In the window Get System Info - End User License Agreement, read the license agreement and, in case you agree to the terms and conditions, click Accept.Run GSI6.2.2.24.exe or GSIB6.2.2.24 as an administrator on the problematic computer.Download the archive or executable file:.The correct default audio devices need to be set up, as this is what AnyDesk uses in its standard configuration.To launch GSI6.2.2.24 or GSIB6.2.2.24, you need Microsoft.NET Framework 2.0 or later. In case of issues with the transmission, these should be checked first. When using audio transmission, the Windows system settings need to be set up properly. Reduces audio latency but will disable any audio output that doesn’t come from AnyDesk. Use the default audio output device set in the computer's settings.Ī specific device can be selected as audio output The default setting will use the standard audio device that has been selected in the computer's settings. “Output” is responsible for which device the audio is played back on when the client starts an outgoing session. It is possible to select a microphone here.

Transmits the audio output of all devices on this computer.Ī specific device can be selected for transmission.

Transmits the default audio device set in the computer's settings. The default setting will be to use the standard audio device that has been selected in the computer's settings. 'Transmission' sets up which audio device the client transmits when it receives an incoming connection. While in a session, the local connecting client can enable or disable this feature in the Permissions menu for Windows and Menu for macOS and Linux in the AnyDesk toolbar. Administrator Privileges and Elevation (UAC)ĪnyDesk for Linux / Raspberry Pi / FreeBSD

Windows system control center deutsch